How can we help?

Let us know how we can help you! Email us, check out our FAQ's or contact us.
Juice Machine

Customer Service

To help us help you, just fill out the form as best as you can (with the email used for your order).

FAQs

Find our most common questions below

Can I still take advantage of deals from non-subscribers?
Absolutely! We often have site-wide promotions and special offers that are available to everyone. Sign up for our newsletter to stay updated on the latest deals.
How can I use dedicated support?
Our dedicated support team is available via email at support@thesoulsurf.com or through the contact form above. We aim to respond to all inquiries within 24 hours.
What exactly is SoulSurf?
SoulSurf is a modern soda crafted with natural ingredients, prebiotics, and low sugar. It's designed to give you a refreshing, guilt-free fizzy drink that supports your gut health and tastes amazing.
What forms of payment do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. For subscriptions, we securely store your payment method for recurring orders.
Should I subscribe if I’ve never tried SoulSurf?
We recommend trying our Variety Pack first! It's the best way to taste all our flavors. Once you find your favorites, subscribing is the smartest way to save 15% on every order and get free shipping.
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